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Payment Policy

Pricing Policy

1. Teacher Rates:
   - Teachers at OctavesOnline set their own rates per class based on their qualifications, experience, and expertise.
   - OctavesOnline encourages teachers to provide competitive rates while considering their credentials.

2. Service Charge:
   - In addition to the teacher's rate, OctavesOnline adds a service charge for administrative and platform maintenance costs.
   - The service charge is a percentage of the teacher's rate and is used to ensure the smooth operation of the platform.

3. Transparency:
   - OctavesOnline is committed to transparency in pricing. Both teachers and students will be informed about the service charge and how it is calculated.
   - The service charge will be clearly displayed during the booking process, so students are aware of the total cost of their classes.

4. Payment Process:
   - Students will be required to pay for their classes in advance, including both the teacher's rate and the service charge.
   - OctavesOnline will handle the payment processing securely and ensure that teachers receive their earnings promptly.

5. Discounts and Promotions:
   - OctavesOnline may run occasional promotions or discounts on the service charge or provide discounts for students who book multiple classes in advance.
   - These discounts will be communicated clearly, and students can take advantage of them as applicable.

6. Refunds and Cancellations:
   - OctavesOnline will have a clear refund and cancellation policy in place to address situations where students need to cancel or reschedule their classes.
   - This policy will outline any applicable fees or refunds related to cancellations.

7. Fee Structure Review:
   - OctavesOnline will periodically review its fee structure to ensure that it remains competitive and fair for both teachers and students.
   - Any adjustments to the service charge will be made with the aim of maintaining affordability and sustainability.

8. Feedback Mechanism:
   - OctavesOnline will provide a platform for students and teachers to provide feedback on the pricing structure, ensuring continuous improvement.

9. Financial Transparency:
   - OctavesOnline will maintain financial transparency by providing teachers with a breakdown of their earnings, including the service charge deduction, for each class.

By implementing this pricing policy, OctavesOnline aims to create a fair and transparent pricing structure that benefits both teachers and students while ensuring the sustainability of the platform.

 

CONTACTING THE WEBSITE

If you have any questions about this Privacy Policy, the practices of this Web site, or your dealings with this Web site, please contact support@octavesonline.com or by mail:

 

M/S OctavesOnline

1/2C Indus Amber Apartments

West Jones Road, Saidapet,

Chennai-600015

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