Privacy Policy


Please read this Privacy Policy carefully before using www.octavesonline.com ("Web site"), an Internet site maintained by M/S OctavesOnline. Your use of the Web site serves as your acceptance of this Privacy Policy and consent to OctavesOnline's collection and use of the information you provide as set forth in the Privacy Policy. Please note that this Privacy Policy applies only to the Web site, and not to other Web sites operated by other companies or organizations to which we may link. When you link to any other Web sites from the Web site, this policy no longer applies and OctavesOnline has no control of the activities of those Web sites. Also this Privacy Policy does not apply to any information that OctavesOnline may collect from you in any manner other than online.


OctavesOnline may revise this Privacy Policy at any time. You should, therefore, review it periodically. If you do not want to submit personal information when requested, you will not be able to access certain areas on our site. However, you do not need to provide personal information to OctavesOnline in order to use the Web site.


COLLECTION OF INFORMATION

OctavesOnline generally only collects personally identifiable information from you when you voluntarily submit it to us when you: register with us; enroll in online classes; send us questions or comments via e-mail; and/or any other requests we make for suggestions or comments about the Web site. This information may include personal information such as your name, e-mail address, telephone number, and location. Also, we may request certain demographic information such as your age, and gender. We never collect more information than what is reasonably necessary to fulfill your requests and our legitimate business objectives. We will take appropriate steps to ensure the security and integrity of any information you provide to us.


If you are under the age of 13, your parent or guardian's consent is required before you can provide any personal information to us for purposes of registration and/or other online activities.


If we ask you to register with the Web site, we may ask for personal information such as your full name and e-mail address, and mailing address. OctavesOnline may use such information to periodically contact you with news, and relevant announcements. OctavesOnline may sponsor sweepstakes, contests or other events ("Promotions") which require the collection, processing, and storage of individual contact information plus demographic information. If you want to join in on our Promotions, we may ask you to provide an e-mail address, so that we can let you know if you won a prize.


HOW INFORMATION IS USED

OctavesOnline collects the personal information you provide on the Web site. We may use the information you submit to the Web site to send you details about our campaigns. We also use your personal information for our internal marketing and demographic studies, so we can constantly improve the products and services we provide you and can better meet your needs.


The demographic information (such as age and gender) you provide us is collected by OctavesOnline and may be disclosed in aggregate to third parties. The demographic information(such as age and gender) cannot be used to personally identify you or your computer.


HOW OctavesOnline SHARES PERSONAL INFORMATION

From time to time, OctavesOnline may use and share Web site user's personal information with entities who use it solely to provide support for the internal operations of the Web site (for example, e-mail services, or technical support). These entities will not use your personal information for any other purpose, and have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.


We may disclose personal information in the good faith belief that we are required to do so by law, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or us to legal liability.


Generally, OctavesOnline only uses personal information collected from and about its users for the purpose for which it is submitted, unless we disclose other uses at the time we collect the information. If we do, you will have the opportunity to instruct us not to use your data in other ways (you can "opt-out" – see below). We may sometimes share personally identifiable information with our affiliates or business partners who might like to send you information about their products or services. If you do not want your information used in this manner, you may "opt-out." We sometimes offer Promotions in conjunction with a sponsor, and may share your information with these sponsors. We will identify the sponsor for you, and provide you with the opportunity to "opt-out." In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, OctavesOnline’s customer information may be transferred to OctavesOnline’s successor or assign, if permitted by and done in accordance with applicable law.


INFORMATION SHARING WITH NONAFFILIATED THIRD PARTIES

Because OctavesOnline values all customer relationships, it will not disclose customers' nonpublic personal information to nonaffiliated third parties, except as described in this policy or as otherwise permitted by law. We DO NOT allow any email harvesting. If you feel you have been contacted in error by a party other than OctavesOnline please contact OctavesOnline support@octavesonline.com.


COOKIES AND IP ADDRESSES

Like most Web sites, OctavesOnline uses "cookies" on the Web site. Cookies are pieces of information that we place on your computer to help us accurately understand how many consumers are visiting a particular site, how often they visit that site, and what content they are most interested in. For example, a cookie will allow us to remember certain things based on your Internet Protocol or "IP" address (an IP address is the string of numbers that identifies each sender or receiver of information that is sent across the Internet), such as the time and duration of your visits, how you navigated through our content and where you exited a particular site. This lets us know how many people are coming to individual sites, how frequently, and how they are using the sites, allowing us to make updates to content and improve navigation as appropriate. We cannot tell who you are or where you are. OctavesOnline will never use cookies to retrieve information from your computer that OctavesOnline did not originally send in a cookie.


LINKING/CO-BRANDING

To provide relevant information not found on the Web site and to provide a greater variety of online opportunities, OctavesOnline may provide links from the Web site to third party web sites. We encourage our Web site visitors to read third party sites' privacy policies before submitting personal information. OctavesOnline is not responsible for any information these web sites may obtain from you and we do not review or oversee their privacy policies or procedures.


OPT-OUT

If you do not want OctavesOnline to send you e-mail or regular mail about our products and/or services, you can choose to opt-out and have your name removed from OctavesOnline’s e-mailing list by sending an e-mail to support@octavesonline.com.  OctavesOnline will occasionally send email announcing changes or enhancements to our site or services. If you do not wish to receive these announcements, please notify support@octavesonline.com.


Students enrolled in a course or program with OctavesOnline are automatically opted in to receive all email communications. Most communication between OctavesOnline and its student body is conducted in this manner.


The various emails keep students up to date on:


In order to ensure all students are kept up to date on the happenings of the online school, we need to be able to communicate through email.


REVIEWING AND CHANGING PERSONAL INFORMATION

You may at any time review and/or update the contact information we have for you or inform us that you want us to remove such information from our database by contacting us at support@octavesonline.com.  You must provide us with information on the activities you participated in which requested personal information. Before we can change or delete any information, we require that you provide us with proof of your name and address. Once we receive such proof, we will immediately delete or modify your information and refrain from collecting any other personally identifiable information from you, if you request. Please note, however, that there may be some residual information that may remain in our databases that may or may not contain personally identifiable information. We will not provide this information to any third party, or use it for any commercial purpose.


CHILDREN UNDER 13

Consistent with the Children's Online Privacy Protection Act ("COPPA"), OctavesOnline does not solicit personal information from children. Visitors 13 years of age and under should remember that they are required to obtain an adult's permission before submitting any personal information to this, or any other, Web site.


REFUND AND CANCELLATION

Fees should be paid upfront for every month. In case of missed classes, it will be adjusted in the next month's fees. If one wishes to discontinue and has remaining classes for that month, the pending fees based on the number of remaining classes will be refunded.


CONTACTING THE WEB SITE

If you have any questions about this Privacy Policy, the practices of this Web site, or your dealings with this Web site, please contact support@octavesonline.com or by mail:


M/S OctavesOnline

1/2C Indus Amber Apartments

West Jones Road, Saidapet,

Chennai-600015